FAQ

1.What is the check-in and check-out time at Goldener Stern?

Check-in is from 3:00 PM, and check-out is until 11:00 AM. If you need flexibility, please contact us in advance, and we will do our best to accommodate your request.

Yes, we offer airport shuttle services. Please inform us of your flight details at least 24 hours in advance, and we will arrange the transfer for you.

Additional charges may apply for extra guests depending on the room type and booking policy. Please check the specific room details or contact us for more information.

Breakfast is included with most room rates. Please verify the details of your booking or check with our front desk to confirm if breakfast is included with your reservation.

Cancellation and modification policies vary depending on the rate type and booking conditions. Please refer to the terms and conditions of your reservation or contact us for assistance.

We do offer pet-friendly rooms. Please inform us in advance if you are traveling with a pet, and we will ensure that your accommodations meet your needs.

Yes, free Wi-Fi is available throughout the hotel. Stay connected during your stay with our complimentary high-speed internet access.

Our rooms are equipped with modern amenities including air conditioning, flat-screen TVs, minibars, and complimentary toiletries. For a full list of in-room amenities, please visit our rooms and suites page

We frequently offer special packages and promotions. Check our website’s offers page for the latest deals, or sign up for our newsletter to receive updates on exclusive offers.

You can contact us by phone, email, or through the contact form on our website. Visit our Contact Us page for detailed information on how to reach us